Celkové hodnocení 93%

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  Anonym

  Staff absolutely with no interest, rude and ignorant.no 5* at all!!porters just going around and dont bother to help with suitcase.Complimentary drink is juice or mulled wine, it is a joke(for example gls of prosecco might be nice).waitress was pouring juice for people from 2 litre bottle on the counter!she didnt came to ask us for more drinks when we finished(well she just brought us drinks and never came back) and were waiting bout 20 mins, had to go to the bar ourself to pay and she was behind the bar on the mobile!prices were 3 or more times higher then in the other restaurants on the squere (rip off!)and service was like in some 4th price category, we felt bad that we pay such a money and bothering staff with serving us. Breakfast was poor, unhappy staff, ignoring the customers, didnt offer any tea or coffee(and there was like 6 of them and 4 tables) what i will expect from 5* hotel, shouting at each other from opposite sides of the restaurant and talking about their private problems which i dont care!when checking out the receptionist was more worried if we had paid, which we had on arrival, than if we enjoyed our stay! we didnt feel welcome in this hotel and definitely wont be back and wont recommend it at all.

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  Andrzej i Tatiana Trudnos

  Hotel bardzo przyjazny, spełniający oczekiwania gości. Czystość, obsługa , kuchnia bez zarzutu. Martwi brak kultury u portierów i ich nie uzasadnione roszczenia finansowe.

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  Iveta Pivovarová

  Velmi dobrá úroveň všech služeb.

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  Michaela Klárová

  Nádherný hotel a velice milý a ochotný personál !!!! Děkujeme